Contact Us

We'd love to hear from you!

Whether you have a question about your order, need help choosing the perfect Scoop, Sweet Joy Capsule, or Sweet Joy Luxe Bundle, or simply want to say hello, we're here to help.

At Scoop of Sweet Joy, every message is read personally because we believe great customer service is just as important as creating a thoughtful, joy-filled experience.

How to Reach Us

📧 Email: hello@scoopofsweetjoy.com

We strive to respond to all emails within 1–2 business days. Response times may be slightly longer during holidays, sales, product launches, or periods of high order volume.

Contacting Us About an Order

To help us assist you as quickly as possible, please include:

• Your order number

• The name used to place the order

• A brief description of your question or concern

The more information you provide, the faster we'll be able to help.

Order Changes

Need to update your preferences after placing your order?

No problem! Please email us within 24 hours of placing your order with your order number and any additions or changes you'd like to make. We'll do our very best to update your order before curation begins.

Before You Reach Out

Many common questions can be answered by visiting our policy pages:

• Shipping Policy

• Return & Refund Policy

• Terms of Service

These pages include information about processing times, shipping, cancellations, returns, and other frequently asked questions.

Share Your Sweet Joy!

We absolutely love seeing your Sweet Joy arrive!

If you share your order on social media, be sure to tag @scoopofsweetjoy so we can celebrate with you. Seeing your excitement and the joy our products bring is one of the best parts of what we do!

Thank you for supporting our small business and for allowing us to be part of your day.

Thank You

Your support truly means the world to us. Every order is thoughtfully curated with care, and we're so grateful for the opportunity to create something special just for you.

We can't wait to bring a little extra Sweet Joy your way!